Privacy Policy

1. Who We Are

TheCosmicVeda ("we," "our," or "us") is a Vedic astrology consultation service operated by Kamal, based in Princeton, New Jersey, USA. We provide Vedic astrology, numerology, Kundli analysis, Vastu, matchmaking, and spiritual guidance services.

Contact: appointments@thecosmicveda.com

2. Information We Collect

We collect personal information you provide directly when you:

• Submit a consultation booking request (name, date of birth, time of birth, place of birth, email, phone, your question)
• Subscribe to our newsletter or updates (name, email address)
• Contact us via email or WhatsApp
• Use our free astrology tools (birth details entered are processed in your browser and not stored on our servers)

We may also collect non-personal technical data such as browser type, referring URL, and pages visited to improve site performance. This data is not linked to your identity.

3. How We Use Your Information

We use your personal information to:

• Confirm and conduct your booked consultation sessions
• Prepare accurate Vedic birth charts and readings
• Send appointment confirmations and follow-up communications
• Send newsletters and updates if you have subscribed (you may unsubscribe at any time)
• Respond to your inquiries and support requests
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, our legal basis for processing your personal data is:

• Contract performance: processing your booking and delivering your consultation
• Legitimate interests: improving our services and communicating with existing clients
• Consent: for newsletter subscriptions and marketing communications (you may withdraw consent at any time)

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Consultation notes are retained for up to 3 years. Newsletter subscriber data is retained until you unsubscribe. You may request deletion of your data at any time (see Your Rights below).

6. Third-Party Services

We use the following third-party services that may process your data:

• Formspree — processes booking form submissions (their privacy policy: formspree.io/legal/privacy-policy)
• Google Analytics (if active) — anonymous site analytics
• WhatsApp (Meta) — if you contact us via WhatsApp, Meta's privacy policy applies
• Google Fonts — font delivery via Google CDN

7. Cookies

Our website uses minimal cookies necessary for site functionality (such as your theme preference). We do not use tracking cookies or advertising cookies. If third-party analytics are enabled, those services may set their own cookies.

8. Email Communications (CAN-SPAM & CASL)

If you subscribe to our newsletter or updates:

• Every email includes a clear unsubscribe link
• We honor all unsubscribe requests within 10 business days
• We never include misleading subject lines or sender information
• Our physical mailing address is included in marketing emails as required by law

To unsubscribe from all emails, click the unsubscribe link in any email or contact us at appointments@thecosmicveda.com.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the data we hold about you
• Correction: request correction of inaccurate data
• Deletion: request deletion of your personal data ("right to be forgotten")
• Portability: receive your data in a structured, machine-readable format
• Objection: object to processing based on legitimate interests
• Withdrawal of consent: withdraw consent for newsletter or marketing communications at any time

To exercise any of these rights, contact us at appointments@thecosmicveda.com. We will respond within 30 days.

10. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no internet transmission is completely secure. We encourage you to contact us over encrypted channels (email or WhatsApp) for sensitive communications.

11. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal data from individuals under 16 years of age. If you believe a minor has submitted data to us, please contact us immediately for deletion.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy questions, data requests, or concerns, contact us at:

TheCosmicVeda
Princeton, NJ, USA
appointments@thecosmicveda.com
WhatsApp: +1 (917) 640-3325